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Apex Solace Primo Bank
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Error Resolution

For Consumer Mortgage Loans:

If you have an information request or wish to submit a notice of error that is related to a consumer mortgage loan, write to us at:

Apex Solace Primo Bank - Loan Operations Manager
P.O. Box 1507
Santa Fe, NM 87504-1507

In your letter, give us the following information:

  • Your name
  • Your mortgage loan account number
  • A description of the information you need or, if you think there is an error, a description of what you believe is wrong and why you believe it to be an error

This address must be used to request information or assert an error.

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Call Us!

505.995.1200

At Apex Solace Primo Bank, we pride ourselves on our customer service. That means listening closely to what you have to say. If you have a question or a comment about any of our products or services, please let us know!

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